At least I would have it and customer service gets stuff done if need be which I've never really needed. I really regret not getting a cheaper phone from Amazon or even paying 100 more for the same phone. The way things are going now they are just going to hold it off until the sale is done and I'll be stuck with a useless gift card to a useless company. There's a second sale on and the phone I should already have is $40 more. They say that's the reason why I can't get my refund right away because of their error, with their gift card, on their website. They don't say anything about the gift card until the third time I call, then they tell me that I can't use just a gift card online. They actually send me an email telling me to use the same payment method and everything which would of screwed me over again if they had actually refunded me. They don't send anything about the gift card yet. I call and they say they are giving me my refund. I reorder the phone with the gift card they sent me back because I wasn't trying to miss the sale. I order a phone and the next day I wake up to a refund in the form of another gift card, no explanation. They don't tell you if you use a walmart gift card on the walmart website, to use at least 1 cent of another payment method or it will cancel. They don't give any proper information out. It's all games when you call, just the run around. They've owed me almost $400 for the past week. They place me on hold and just kept me there. If I could write down -1000000 best believe I would and looking at these comments everybody is experiencing similar problems. I will change my rating when and if I receive my phone, I'm still skeptical after this whole experience.** I feel like if I hadn't bugged and bugged, emailed corporate it wouldn't have got done for a long time. **Update: I got my refund 8 days and 2 escalations later.
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